PRIVACY POLICY

Effective Date: 11-09-25

1. Who We Are

Aromati
245 Brown Rd, Wauchula, FL 33873, United States
Email: aromati.ai@gmail.com

We sell humidifiers and diffusers online via a dropshipping model, where orders are fulfilled by third-party suppliers.

2. Personal Data We Collect

We collect and process personal data in accordance with GDPR Article 6 (lawful basis for processing). The types of data we may collect include:

A. Information You Provide Directly

Contact Information: Full name, shipping and billing address, phone number, and email address.
Payment Information: Credit card or PayPal details (processed securely through third-party payment processors; we do not store full card details).
Order Details: Products purchased, order value, and transaction history.
Communications: Information provided through customer support requests or email correspondence.

B. Information Collected Automatically

When you browse our Site, we may automatically collect:

Device Data: IP address, browser type, operating system, device identifiers.
Usage Data: Pages visited, time spent, referring URLs, and interactions.
Cookies and Similar Technologies: Used to enhance website functionality, analytics, and advertising.

For more details, see Section 7 (“Cookies and Tracking Technologies”).

3. How We Use Your Personal Data

We use your personal data only for legitimate business purposes, including:

To process and deliver your orders.
To communicate with you about your orders, returns, or inquiries.
To improve our website, services, and customer experience.
To send marketing emails or promotions (only with your explicit consent).
To detect and prevent fraud or unauthorized transactions.
To comply with legal obligations or respond to lawful requests.

Lawful bases for processing include performance of a contract, consent, legitimate interests, and compliance with legal obligations (GDPR Articles 6(1)(a)-(f)).

4. Sharing Your Personal Data

We do not sell or rent your personal information. However, we may share your data with trusted third parties necessary to operate our business, such as:

A. Service Providers

Wix – our website hosting and platform provider.
Payment Processors – PayPal and credit card gateways to process payments securely.
Dropshipping Suppliers – to fulfill and ship your orders.
Analytics Providers – such as Google Analytics, to analyze website performance.

Each provider is bound by confidentiality and data protection agreements and processes your data only as necessary to perform their services.

5. International Data Transfers

As we operate in the United States and use international service providers (such as Wix and PayPal), your personal data may be transferred and stored outside the European Economic Area (EEA).

Where we transfer data internationally, we ensure appropriate safeguards under GDPR Articles 44–49, such as the use of Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

6. Data Retention

We retain your personal data only for as long as necessary to:

Fulfill the purposes described in this Privacy Policy,
Comply with legal, accounting, or reporting requirements, and
Resolve disputes and enforce our agreements.

When data is no longer required, it will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable essential site functionality,
Understand how visitors use our Site,
Improve your shopping experience, and
Deliver personalized marketing.

You can manage or disable cookies in your browser settings. However, some site functions may not operate properly without them.

For more information, please see our Cookie Policy (if provided separately).

8. Your Rights Under GDPR

If you are located in the EEA, UK, or Switzerland, you have the following rights under the GDPR:

Right of Access: Request a copy of your personal data.
Right to Rectification: Correct inaccuracies in your data.
Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
Right to Restrict Processing: Limit how your data is used.
Right to Data Portability: Receive your data in a machine-readable format.
Right to Object: Object to certain types of processing, such as marketing.
Right to Withdraw Consent: Withdraw consent at any time without affecting prior lawful processing.

To exercise these rights, contact us at aromati.ai@gmail.com. We may request proof of identity for verification.

9. Your Rights Under U.S. Privacy Laws (for U.S. Residents)

Depending on your state, you may also have the right to:

Request access to the personal data we hold about you.
Request deletion of your personal data.
Opt out of certain data sharing or marketing activities.

To make such requests, please email us at aromati.ai@gmail.com.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, and unauthorized access or disclosure.

Please note that while we strive to protect your data, no online system is entirely secure.

11. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data.

12. Right to Lodge a Complaint

If you believe we have violated your data protection rights under GDPR, you have the right to lodge a complaint with your local data protection supervisory authority.
You may also contact us directly at aromati.ai@gmail.com, and we will make every effort to address your concerns promptly.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Effective Date” at the top will indicate the latest revision.

We encourage you to review this page regularly.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Aromati
245 Brown Rd
Wauchula, FL 33873
Email: aromati.ai@gmail.com